If you browse our Site, we may collect and store your IP (Internet Protocol) addresses, your domain name, and your browser and platform type (e.g. Netscape browser on a Microsoft platform). The information may be used to provide us with demographic information and visitor browsing habits.
On some pages, we may ask you for your company and/or your personal information. For example, if you are a customer, we will need your personal and company information to register you and provide you with a user name and password. We may need access to your personal information, and therefore you may not remain anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers.
We may collect and store the following information:
We don't sell, share or rent your personal information to third parties for their marketing purposes without your explicit consent. We may use your personal information, including e-mail address to communicate with you regarding your transactions with us, to notify you of special offers or programs, to respond to your queries, or for tracking information. We may also use your personal information to share information about Velocity that may be of interest to you. We may combine your information with information we collect from other companies (such as demographic data) to improve and personalize our services. We may use your personal information for internal research and marketing efforts. If you don't wish to receive marketing communications from us, simply indicate your desire to opt out by e-mailing us, mailing us, or telephoning us at the email address, mailing address, and telephone number provided below.
Address: 2208 Energy Drive, Austin, Texas 78758
Phone Number: (512) 973-9500
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized online experience. We may use your personal information for our internal purposes, and share your information with our corporate affiliates and other members of our corporate family, or with our member institutions, and service providers. You agree that we may use your personal information for the uses specified below, including but not limited to:
Our Disclosure of Your Information
We may disclose personal information to respond to legal requirements, or to enforce our policies.
We may also share your personal information with:
Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
A few important things you should know about cookies are that:
Accessing, Reviewing and Changing Your Personal Information
You can see, review and change most of your personal information by logging into the Site. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. We do retain personal information in order to comply with law, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our User Agreement, and take other actions otherwise permitted by law.
Your information is stored on our internet database and in our servers. We treat data as an asset that must be protected and use certain tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications on the Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
Children's Online Privacy
The Children's Online Privacy Protection Act took effect on April 21, 2000 and pertains to Web sites directed towards children under 13 years of age. We do not collect information on any person under 13 years. By using our Site, you represent that you are not under 13 years of age.
Links to Third Party Websites
Our Site may offer links to other third-party websites which may have information and privacy policies different from ours. We do not control and are not responsible for the privacy policies or practices or the content of any third party websites.
If you do not reside in the U.S. and are visiting our website, and if you provide us with personal information, please be aware that your personal information may be transferred to and processed on computers in the U.S. and other countries. You expressly consent to our collection, use and disclosure of your information by our computer servers, which may be located in the U.S. or in other countries.
Effective Date: December 20, 2006.